News

29.12.2021.

Working hours during holidays

During holidays Contact Center will work on January 1st, 2nd, 3rd and 7th from 10:00 to 18:00. The working hours of Mobi Banka branch on December 31st and January 6th are from 9:00 to 14:00, while January 3rd and 7th are non-working days.

06.12.2021.

Temporary unavailability of applications and some Mobi Banka’s services

Due to technical issues, access to Mobi Banka’s mobile and internet applications might be temporarily unavailable. Temporary issues might also occur with card payments. Withdrawals of EUR at ATMs are currently not possible.Our resources are fully utilized to restore regular functioning of all services as quickly as possible. We apologize for the inconvenience and thank you for your understanding and patience.

06.12.2021.

Bank’s services and applications are now available

After technical issues, all Bank’s services and applications are now available. We apologize for the inconvenience and thank you for your understanding and patience.

24.11.2021.

Notification about maintenance of Telenor system

Due to the planned maintenance of Telenor system on Wednesday, November 24, 2021, from 22:00 to 01:00 on Thursday, November 25, 2021 there may be a delay in the delivery of e-mail notifications in Mobi Banka. Top-up option (for numbers in Telenor network) will not be available in the Bank's application during this period, as well as choosing the option of sending the contract to your home address when opening a current account..

20.11.2021.

Work on the system completed, transaction services are working properly

After the work on the bank's system, all transactions are executing without any issues.

19.11.2021.

Planned work on system - possible temporary issues with transactions

Due to scheduled system maintenance of Mobi Banka, on Saturday November 20, during morning, temporary issues might occur with transactions.

18.10.2021.

Bank’s services and applications are now available

After technical issues, all Bank’s services and applications are now available. We apologize for the inconvenience and thank you for your understanding and patience.

16.10.2021.

Possible temporary unavailability of applications and some Mobi Banka’s services

Due to system upgrade, access to Mobi Banka’s mobile and internet applications might be temporarily unavailable. Temporary issues might also occur with card payments that requires a one-time password.

20.08.2021.

Maintenance of the bank system

Due to the planned maintenance of the Mobi Bank system on Saturday, August 21, 2021, from 01:00 to 03:00 there may be a delay in the delivery of e-mail and SMS notifications, therefore some payments that require a one-time password could not be possible in that period. Transactions at ATMs, payment cards and other Mobi Bank services will be functioning regularly.

11.08.2021.