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CONSUMER SUPPORT NEWS
  • news-img
    18.10.2021.

    Bank’s services and applications are now available

    After technical issues, all Bank’s services and applications are now available. We apologize for the inconvenience and thank you for your understanding and patience.

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    16.10.2021.

    Possible temporary unavailability of applications and some Mobi Banka’s services

    Due to system upgrade, access to Mobi Banka’s mobile and internet applications might be temporarily unavailable. Temporary issues might also occur with card payments that requires a one-time password.

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    20.08.2021.

    Maintenance of the bank system

    Due to the planned maintenance of the Mobi Bank system on Saturday, August 21, 2021, from 01:00 to 03:00 there may be a delay in the delivery of e-mail and SMS notifications, therefore some payments that require a one-time password could not be possible in that period. Transactions at ATMs, payment cards and other Mobi Bank services will be functioning regularly.

  • news-img
    11.08.2021.

    Bank’s services and applications are now available

    After technical issues, all Bank’s services and applications are now available. We apologize for the inconvenience and thank you for your understanding and patience.

  • news-img
    08.07.2021.

    Temporary unavailability of applications and some Mobi Banka’s services

    Due to system upgrade, Mobi Banka’s mobile and internet applications will be temporarily unavailable on Sunday July 11, from 01 a.m. until 12 p.m.

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    30.06.2021.

    Law on Digital Assets starts to apply on 30 June

    The Law on Digital Assets starts to apply on 30 June 2021. In accordance therewith, the Bank will be posting and accepting only the cryptocurrency trading inflows and payments that are accompanied by complete documentation and explanations.

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    26.04.2021.

    Working hours during holidays

    During holidays, from April 30th until May 4th, Mobi Banka Contact Center will work from 10:00 to 18:00. Mobi Banka branch will be closed for the holidays.

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    12.02.2021.

    Working hours during public holiday

    During holiday Contact Center will work on February 15th and 16th from 10:00 to 18:00. Mobi Banka branch will be closed for the holiday.