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    Notification about fake survey on social media

    A fake profile has appeared on social media using the name and logo of Mobi Bank, inviting users to fill out a fraudulent survey on an unsecured website to allegedly receive a cash prize and mobile phones as part of the bank's 10th anniversary celebration.

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    Announcement Account balance in the application

    We'd like to notify you of a possibility that the account balance within the application for certain customers might be temporarily inaccurate. Please rest assured, our teams are working thoroughly to make the necessary corrections, so all account balances will be accurate as soon as possible, during today.

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    At the beginning of June, we will present to you the first version of the new Yettel Bank application. As a part of final preparations, during the upcoming weekend we will perform the necessary system upgrade. Due to planned works on the system, the application and certain services of Mobi Banka will temporarily be unavailable on Saturday, May 25 from 00:00 to 12:00.

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    Mobi Banka becomes Yettel Bank

    The first digital bank in Serbia is becoming Yettel Bank. Mobi Banka has unveiled its new brand and mobile application and announced an intensive preparation period until May 24th when it will officially become Yettel Bank.

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    Attempted fraud on social networks

    Fake profiles using the name and logo of Mobi Banka have appeared on social networks. These profiles invite customers to participate in a fake survey in order to allegedly win cash prizes or mobile phones.

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    Notification about availability of Mobi Banka services

    Dear customers, We are happy to inform you that the planned system improvement has been successfully completed and our applications and services are available more than 24 hours ahead of schedule. The only service that is still unavailable is mCash at our ATMs, but we expect its availability soon.

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    Notification about temporary unavailability of services

    We would like to inform you that we will perform a system improvement during the upcoming weekend, starting Saturday, March 23, 2024 at 1 a.m. until Sunday, March 24, 2024 at 11 p.m.