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30.12.2020.Working hours during holidays
During holidays Contact Center will work on January 1st, 2nd and 7th from 10:00 to 18:00. The opening hours of Mobi Banka branch on December 31st and January 6th are from 9:00 to 14:00, while January 1st and 7th are non-working days.
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21.12.2020.
Temporary unavailability of Mobi Banka’s applications and services
Due to technical issues, access to Mobi Banka’s mobile and internet applications might be temporarily unavailable. Temporary issues might also occur with card payments.
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10.12.2020.
Temporary unavailability of applications and some Mobi Banka’s services
Due to system upgrade, Mobi Banka’s mobile and internet applications will be temporarily unavailable on Sunday December 13, from 01 a.m. until 2 p.m.
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27.05.2020.
Temporary unavailability of applications and services
Due to technical issues, access to Mobi Banka’s mobile and internet applications might be temporarily unavailable. Temporary issues might occur with online payments that require one-time password, and in exceptional cases card payments could be declined. In this event, please re-try the payment. All transactions on ATMs and other services are functioning properly. Our resources are fully utilized to restore regular functioning of all services as quickly as possible. Thank you for your understanding and patience.
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03.04.2020.
Automatic Extension of the Overdraft
Mobi Bank has granted an automatic extension of the authorized current account overdraft in the same amount for an additional six months to all its customers, whose overdraft has expired during the state of emergency starting from 17 March 2020.
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03.04.2020.
No disbursement fee for cash loan and refinancing loan
Mobi Bank has provided its customers with additional benefit during the state of emergency caused by the COVID-19 virus epidemic.
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23.03.2020.
Contact center and branch working hours
Contact Center will work from 9:00 to 16:00 on working days and weekends. We are here for you on chat, option Get help on online.mobibanka.rs on working days from 08:00 to 22:00
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13.03.2020.
Temporary unavailability of applications and some Mobi Banka’s services
Due to system upgrade, Mobi Banka’s mobile and internet applications will be temporarily unavailable as of March 14 from 10 p.m. till March 15 at 12 p.m
